Formatech Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a fair, transparent, and secure way. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website formatech.co.uk or interact with us.

1. Who we are

Formatech Ltd is a company registered in England & Wales, Company No. 16695477. Our registered office is at 67 Hough Ln, Leyland, PR25 2SA, United Kingdom. We act as the “data controller” of the personal information you provide to us.

2. What personal data we collect

We may collect and process the following types of information:

• Contact details: name, email address, phone number, company, job title.
• Website usage data: IP address, browser type, device information, and pages you visit (collected via cookies/analytics).
• Communications: information you provide when you contact us by email, phone, or through online forms.
• Business information: details relating to enquiries, quotes, and transactions if you are a customer or supplier.

3. How we use your personal data

We use your personal information for the following purposes:

• To respond to enquiries and provide customer support.
• To process and manage business relationships.
• To improve our website, products, and services.
• To comply with legal and regulatory obligations.
• To send you marketing communications (only where you have opted in or where we have a legitimate business relationship).

4. Legal basis for processing

We process personal data under one or more of the following lawful bases:

• Contract – to provide products or services you request.
• Legitimate interests – to manage our business and improve services.
• Consent – when you opt into marketing communications.
• Legal obligation – to comply with UK law (e.g. tax, accounting).

5. Cookies & tracking

Our website uses cookies and similar technologies to improve functionality and analyse traffic. You can manage or disable cookies through your browser settings. See our [Cookie Policy] for more details.

6. Sharing your information

We do not sell your personal data. We may share it with:

• Service providers (e.g. IT hosting, website developers, analytics tools).
• Professional advisers (e.g. accountants, auditors, lawyers).
• Regulators, law enforcement, or authorities where required by law.

If we transfer data outside the UK, we ensure appropriate safeguards are in place.

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7. How long we keep your data

We only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy, or to meet legal and regulatory requirements.

8. Your rights

Under UK data protection law, you have rights including:

• Access – to request a copy of your data.
• Rectification – to correct inaccurate or incomplete data.
• Erasure – to ask us to delete your data where it’s no longer needed.
• Restriction – to limit how we use your data.
• Data portability – to request your data in a usable format.
• Objection – to object to processing (e.g. direct marketing).

To exercise your rights, please contact us at info@formatech.co.uk.

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

1. Formatech Ltd
2. Email: info@formatech.co.uk
3. ‍Registered Office: 67 Hough Ln, Leyland, PR25 2SA, United Kingdom

If you are unhappy with how we handle your personal data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk